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Reports on Ticket Volume and Analysis

Use Desk360 analysis to offer your customers an impressive experience. Desk360 analyses assess support data in a snap so you can easily manage measurements and monitor your data instantly.

View all your data in 360 degrees with one click.
Analyze all the metrics you need such as your product’s store reviews, ticket lifecycles, channel-based ticket volume, team performance, etc.

Take action with Desk360 analysis!

Easily see your ticket volume. Readily access all your data such as incoming, replied or pending messages.

Keep track with channel breakdown!

Get quick answers to your questions, such as which channel you get the most messages through, how many pending users there are, etc., from just one chart.

Sort your ticket by reason!

Shape your product and service by using this crucial chart where you can see customer tickets at a single glance.