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Dashboard

We know support data is very valuable for your product. That’s why we designed a dashboard where you can have your finger on the pulse of user messages through trends reports. Keep track of fluctuations and take quick action against potential problems.

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Monitor your help desk closely!
View pending or reopened tickets at a single glance on the dashboard.
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Support channel data
Find the channel through which you receive the most messages; get alarmed before it’s late and figure out what goal to focus on.
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Instant display of team performance
Display data on the basis of agent instantly and assess team efficiency.
Reasons of the day
Is there a different reason today? Monitor the reasons of replied tickets instantly on the dashboard.
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