Make things easier with Desk360!
Desk360 converts emails from your customers into tickets and enables you to manage them on a single page, so you can track all of your emails easily.
How does Desk360’s email channel work?
Every complaint, feedback, or positive comment your customers send via email is converted into a ticket on Desk360. Tickets can be automatically assigned to agents if you wish. Agents reply to tickets through Desk360 and customers receive these replies as emails.